Before logging a call with the Service Desk, schools are encouraged to use the self-service technical support portal where it may be possible to find help to resolve the problem without placing a call. Click here to search for any relevant topic (https://schoolsit.wcgschools.gov.za).

For any additional technical assistance, kindly place a call at the school’s service desk.

NOTE: All calls logged to the Schools IT Service Desk must be logged by the user responsible for the respective equipment or system.

Schools IT Service Desk: Telephone: 021 834 4658 Fax: 021 903 1329
Email: SchoolsIT.ServiceDesk@westerncape.gov.za

Please ensure you retain the reference number to follow up on the call if necessary. Should you need to follow up on the call, then kindly make enquiries with the Services Desk Manager, Mr. Lincoln Duimpies, who will establish from team leaders in the districts the status of the call.

Mr. Lincoln Duimpies: Telephone: 021 900 7144 Cell: 083 633 5990
Email: lincoln.duimpies@westerncape.gov.za