WCGSCHOOLS Email Account Request Process:
- School to ensure all information is correctly updated and captured on CEMIS
- School to Log a request with the Schools IT Service Desk for an Account to be
created/modified/deactivated and will be provided with the Incident number.
*Note: Individual ticket to be logged per user that needs to be
Request will be Logged once below form has been Completed and sent to the
- Service Desk will compare Information (Provided on below form) to the data extract
from CEMIS to ensure it corresponds.
- In the event that all the relevant information corresponds, the Email Service Request
(Create/Modify/Deactivate) will be completed.
- This process occurs weekly, and all changes to be synced from CEMIS system.
- The Incident will be resolved and closed on the system as completed.